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Technical support - for DNA-P-500M-A-5Y - On-Premise license - 500 Mbps - for Cisco DNA Advantage - phone consulting - 5 years - 24x7
Main Specifications | |
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Product Description | Cisco Solution Support - technical support - for DNA-P-500M-A-5Y - 5 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Service Availability | 24 hours a day / 7 days a week |
For part number(s) | DNA-P-500M-A-5Y |
License Type | On-Premise license |
License Qty | 500 Mbps |
Licensing Details | For Cisco DNA Advantage |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Service Availability | 24 hours a day / 7 days a week |
Software | |
For part number(s) | DNA-P-500M-A-5Y |
License Type | On-Premise license |
License Qty | 500 Mbps |
Licensing Details | For Cisco DNA Advantage |
Details | |
Service & Support | Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 5 years - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 5 years - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years |